At the outset, the seller is Not the concern, it is the Main Part of the Product - The Strand's of the Broom that is the issue.
On the Second day of using - the Strands from the Broom were breaking or coming out. Unfortunately, the Quality of these Strands is Quite Bad.
The rods are good,the seller sent the right product and was very prompt.
But - Unfortunately, the main part , which is essential to sweep had wear and tear from the second day itself.
Note- I am 54 and do the sweeping myself, so no maid or child has deliberately used it roughly Nor have I roughly handled it nor deliberately pulled them out.
Strongly recommend seller discusses this with the manufacture and/or consider reducing the cost of the product.
Thank you